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Steven believes in a future where companies play the long-term game with their customers. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win the hearts and business of customers over and over again. Steven's passion and core expertise lies the future of customer experience. The combination between customer-centric thinking, the latest technologies and the human touch.
Steven is the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’, ‘The Offer You Can’t Refuse’. His opinion is often shared in media like Forbes, Warc, The Guardian and more. If you're looking to understand the future of customer experience and how to inject it into your business, unlock the secret to success with Steven.

Steven Van Belleghem

, Belgium, Belgium

Customer Experience Expert, Best-Selling Author of ‘The Offer You Can’t Refuse’ & Keynote Speaker

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Steven Van Belleghem

Steven believes in a future where companies play the long-term game with their customers. Championing the combination of common sense, new technologies, an empathic human touch, and taking social responsibility, Steven is passionate about sharing the recipe to winning the hearts and business of customers over and over again. Steven is the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow' and ‘The Offer You Can’t Refuse’. His opinion is often shared in media like Forbes, Warc, The Guardian and more. If you're looking to understand the future of customer experience and how to inject it into your business, unlock the secret to success with Steven.

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